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Found the answer to my question, the App Portal option was unchecked in one of our other TAGs for Android and was thus removing the feature when that particular TAG was applied.

Do Android and Samsung Safe devices also have the ability to have an App Portal shortcut placed on the device like the iOS devices? The iOS devices work as intended and as part of the base system TAG they all receive an App Portal Shortcut but the same setting on the Android and Samsung Safe system ...

We are using version 18.0.3.33905 w/ latest hotfix and WinPE 1.4.14 so we are current.

ok, so we figured out that this is a bug in the synchronization scripts that run (Subdepot-OS spefically).. What occurs is that the computer is activated in EMC and the appropriate DDC and OS.ini files are created on the primary server and then synchronized over to the depot. The computer that was a...

Yep, it was done :wink: . As for Matrix Support, I heard from them once last week on collecting some files / scheduling a remote session but nothing since. I am going to leave the ticket open with them to see if additional details can be collected and will definitely post the information back here i...

Ok, I think I may have this under control. On Friday imaged 8 systems without issue. Prior to doing that though I completed the following: - downloaded and installed the latest WinPE 1.4.14 package - Removed all PreOS packages from Image Configuration Group - Added new PreOS packages to Image Config...

If I do not shutdown the system when it fails the imaging process it will loop (i.e. reboot the system, initiate the WinPE Disk Partition package, fail, reboot the system, initiate the WinPE Disk partition, etc.... etc... etc...), this is believe is what you are seeing as the variance in timestamps ...

**Update: So I loaded WinPE 1.4.14 but it did not fix the problem. It did however, change the error message in the log so we are not getting a bad call argument: Exception calling "Put" with "0" argument(s): "Not supported ". 21.02.2019 07:57:06 [PEAgent] [Windows] Exce...

I am sorry to hear you are also having the problem but I glad that I am not the only one. I have opened a ticket with support on this and will post back here what I find out. **as a side note, I can use the EPE image process without issue on the same systems so as a work around that is what we are d...

So I was able to reimage 2 T470s and 1 P51 successfully but then I pulled two separate x260 devices from inventory and tried imaging it but both received the DiskPartitioning error. Under the UUID folder located at Empirum\EmpInst\Wizard\os\Auto there are no XML files yet on the server as the image ...

Here are the contents of the status xml "debug_L-X-107785.xml". I am going to image another group of systems to confirm my results from yesterday, hopefully all is the same :-). <?xml version="1.0" encoding="utf-8"?> <ComputerOsPackageStatusList xmlns:xsd="http://w...

Rumpelstilzchen, I sent you the debug_Matrix42.Platform.Service.Host.log & debug_Matrix42.Platform.Service.Host_windows.log files via PM from a newly imaged Lenovo T470 that I did this afternoon. There is a twist now though, this time the laptop completed the WinPE image process successfully. I ...

I have the log from a P51 which I was just informed is having the same problems. so 2 out of 12 devices have this issue with the DiskPart now. Logs look to be similar to the T470. I cant seem to attach a txt of the log file to the post so converted it a pdf which is attached.

Thanks!

The order is correct (I checked it a few times :D ). I do not know why but on the T470 the diskpart package runs twice, once at the beginning which is successful and then again after the WindowsInstall package completes. I was confused about this the same as you as to why it is running after Windows...

Thank you for the suggestion. I added that variable and gave it another try, unfortunately that did not fix it. I am going to look at the bios again to see if there is anything else I can try. 15.02.2019 14:05:24 [PEAgent] [Windows] PE Agent error, rebooting client in 300 seconds. 15.02.2019 14:05:2...