Patches do not download/approve/assign to class
Posted: 02. May 2014, 20:59
I have had this occur twice now this year, I will go into the console to assign patches that I know were released by Microsoft the day prior but they are not there. After forcing a sync and restarting the service there are still no new patches. So I have learned to locate a patch that is not yet approved and try to do approve it and move it to a class. If the patch sits at the "Approving" state then I know something is not working.
At this point I will run the clear PM2 SQL Script, uninstall/ reintall the PM service and restart the primary server. Once rebooted I will initiate a force synch of PM. Normally this has worked but not this time.
I did all of the above and all I can see are the Languages/Classifications/Products that I select in DBUtil appear in the console. But there are no patches listed for each, even the D:\Empirum\Configurator\Packages\PatchManagement_v2\Data\Products directory is empty.
If I look in DBUGVIEW when I force a sync I can see the PM2 service start doing something but then it stalls. Anyone have a suggestion on what may be causing this and what can be done to resolve?
**PS. I sent an email to get a quote on PM3 so hopefully I wont need to worry about PM2 for much longer.
[5832] MATRIXEMPPM2SRV : NovellInit()
[5832] MATRIXEMPPM2SRV : LoadLibrary()
[5832] MATRIXEMPPM2SRV : vor init module
[5832] MATRIXEMPPM2SRV Attempting connection to database: DataSource:ADTI UserID:dbo
[5832] MATRIXEMPPM2SRV: Pulse :15000
[5832] MATRIXEMPPM2SRVReading novell login settings
At this point I will run the clear PM2 SQL Script, uninstall/ reintall the PM service and restart the primary server. Once rebooted I will initiate a force synch of PM. Normally this has worked but not this time.
I did all of the above and all I can see are the Languages/Classifications/Products that I select in DBUtil appear in the console. But there are no patches listed for each, even the D:\Empirum\Configurator\Packages\PatchManagement_v2\Data\Products directory is empty.
If I look in DBUGVIEW when I force a sync I can see the PM2 service start doing something but then it stalls. Anyone have a suggestion on what may be causing this and what can be done to resolve?
**PS. I sent an email to get a quote on PM3 so hopefully I wont need to worry about PM2 for much longer.
[5832] MATRIXEMPPM2SRV : NovellInit()
[5832] MATRIXEMPPM2SRV : LoadLibrary()
[5832] MATRIXEMPPM2SRV : vor init module
[5832] MATRIXEMPPM2SRV Attempting connection to database: DataSource:ADTI UserID:dbo
[5832] MATRIXEMPPM2SRV: Pulse :15000
[5832] MATRIXEMPPM2SRVReading novell login settings