Cloud Connector Test

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ctearney
Posts: 225
Joined: 21. Feb 2014, 04:14
Location: Dallas, Texas
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Cloud Connector Test

Post by ctearney » 20. Jul 2017, 20:59

Is there a way to test the Cloud Connector configuration from the Silverback server to the server that houses the Cloud Connector install/service? The reason I ask is that after our last update or two(currently running 6.0.1.18) we are not able complete any self enrollments, the message "invalid username/password" message appears. I have walked thru the installation steps and the certificates are in place and the services are running but I need to know a way to verify the Silverback server that resides in the DMZ is actually communicating properly with the Depot Server that resides inside the corporate network that is running the cloud connector service.

**note - I am able to complete an Admin Provision from within the Silverback console for a user successfully.

User avatar
ctearney
Posts: 225
Joined: 21. Feb 2014, 04:14
Location: Dallas, Texas
Contact:

Re: Cloud Connector Test

Post by ctearney » 24. Jul 2017, 20:00

found out you can go to https://**silverback address here**\Tunnel\Tunnelinfo to see the logs/transactions for the Cloud Connector tunnel!

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