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Cloud Connector Test

Posted: 20. Jul 2017, 20:59
by ctearney
Is there a way to test the Cloud Connector configuration from the Silverback server to the server that houses the Cloud Connector install/service? The reason I ask is that after our last update or two(currently running 6.0.1.18) we are not able complete any self enrollments, the message "invalid username/password" message appears. I have walked thru the installation steps and the certificates are in place and the services are running but I need to know a way to verify the Silverback server that resides in the DMZ is actually communicating properly with the Depot Server that resides inside the corporate network that is running the cloud connector service.

**note - I am able to complete an Admin Provision from within the Silverback console for a user successfully.

Re: Cloud Connector Test

Posted: 24. Jul 2017, 20:00
by ctearney
found out you can go to https://**silverback address here**\Tunnel\Tunnelinfo to see the logs/transactions for the Cloud Connector tunnel!