Can't create '/mounts/hd0p1/EFI!***<<<

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Denfen
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Joined: 20. Sep 2016, 15:57
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Can't create '/mounts/hd0p1/EFI!***<<<

Post by Denfen » 13. Apr 2019, 15:58

Hallo,

leider haben wir seit einiger Zeit folgendes Problem:


13.04.2019 15:49:08 [Eis32] Performing reboot.
13.04.2019 15:49:08 [Eis32] Error No: 12 (EisError 306) Missing file: /mounts/hd0p1/EFI/Microsoft/Boot/bootmgfw.efi
13.04.2019 15:49:08 [Eis32] [3018] >>>*** Error -> Can't create directory '/mounts/hd0p1/EFI/Microsoft/Boot' ***<<<
13.04.2019 15:49:08 [Eis32] [3012] >>>*** Error -> Can't create '/mounts/hd0p1/EFI/Boot' ! ***<<<
13.04.2019 15:49:08 [Eis32] [3011] >>>*** Error -> Can't create '/mounts/hd0p1/EFI/Microsoft/Boot' ! ***<<<
13.04.2019 15:49:08 [Eis32] [3010] >>>*** Error -> Can't create '/mounts/hd0p1/EFI/Microsoft' ! ***<<<
13.04.2019 15:49:08 [Eis32] [3009] >>>*** Error -> Can't create '/mounts/hd0p1/EFI' ! ***<<<

13.04.2019 15:49:06 [Eis32] Created partition: 3 on disk: 0 with size: 231681
13.04.2019 15:48:52 [Eis32] Creating partition: 3 on disk: 0 with size: 0
13.04.2019 15:48:40 [Eis32] Created partition: 4 on disk: 0 with size: 12288
13.04.2019 15:48:26 [Eis32] Creating partition: 4 on disk: 0 with size: 12288
13.04.2019 15:48:12 [Eis32] Created partition: 2 on disk: 0 with size: 128
13.04.2019 15:47:58 [Eis32] Creating partition: 2 on disk: 0 with size: 128
13.04.2019 15:47:57 [Eis32] Created partition: 1 on disk: 0 with size: 100
13.04.2019 15:47:43 [Eis32] Creating partition: 1 on disk: 0 with size: 100


Wir haben EPE479 im Einsatz mit Windows 10 1809 64bit.
Laptop Dell Latitude 5490.

Weiß jemand, wie ich das Problem beheben kann?

Danke und Gruß Denfen

p.lezon
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Joined: 25. Mar 2015, 14:23
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Re: Can't create '/mounts/hd0p1/EFI!***<<<

Post by p.lezon » 15. Apr 2019, 15:34

Hello,

we have the same problem - it started ~2 weeks ago - on models: Dell Latitude 5590 and Dell Precision 7530.
We had the same model before and it worked fine, now it return such errors as in your post.
We tested both EPE 4.7.4 and 4.7.9 and only workaround which we found is to wipe disk from BIOS first, then we're able to install successfully such computers from Empirum.
We're trying to find a root cause and we also asked Dell what has been changed in newest computers, but since now we don't have any answer or real solution.

Frank Lichti
Posts: 67
Joined: 06. Jan 2006, 14:30
Location: Kleinniedesheim
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Re: Can't create '/mounts/hd0p1/EFI!***<<<

Post by Frank Lichti » 15. Apr 2019, 15:49

Hallo,

hatte das auch schon bei einem Kunden mit ein paar Modellen, dort hatte auch komischerweise das Wipen der Platte über das Bios geholfen danach ließen sich die Geräte aufsetzen.
Gruß
Frank Lichti
___________________
v21.0.3 | WinPE 1.8.11 | UEM Agent 2108.1.2

p.lezon
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Joined: 25. Mar 2015, 14:23
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Re: Can't create '/mounts/hd0p1/EFI!***<<<

Post by p.lezon » 15. Apr 2019, 16:32

It seems that using solution from post viewtopic.php?f=4&t=19515

helps us and we don't have anymore manually wipe disk:

löschen von Datenträgern vor der Bespielung (ab EPE 4.7.5):
neue Variable "CleanDisk0" unter INTERNAL_OS_DISKMANAGEMENT anlegen und auf 1 setzen.
"CleanDisk0" steht für den ersten Datenträger, "CleanDisk1" für den zweiten usw.

Denfen
Posts: 13
Joined: 20. Sep 2016, 15:57
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Re: Can't create '/mounts/hd0p1/EFI!***<<<

Post by Denfen » 16. Apr 2019, 09:28

Its Works, thx for the help.
Es funktioniert. Vielen dank für eure Hilfe.

Ich hatte das Gefühl das irgendeine Recovery von Dell oder Windows die Installation blockiert.

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