Problem with inventory agent

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mkeller
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Problem with inventory agent

Post by mkeller » 07. Dec 2016, 09:41

Hi,

We have a problem on a couple pc's that the inventory agent doesn't run (error 0xc000007b)
Reinstalling the inventory agent does not solve the problem.
we have about 300 clients and the problem is on 20+ pc's the rest is functioning normal.

does anybody have the same problem and a solution?

thanks!
Marco

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Hendrik_Ambrosius
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Re: Problem with inventory agent

Post by Hendrik_Ambrosius » 07. Dec 2016, 14:34

Start Debugview before running the EmpInventory.exe:
http://helpfiles.matrix42-web.de/2015_E ... _HowTo.htm
It will show you where the inventory scan stops (e.g. in the DMI section).
Hendrik Ambrosius / Senior Presales Consultant
Mobile: +49 172 408 4447 | hendrik.ambrosius@matrix42.com
Matrix42 GmbH | Elbinger Straße 7 | 60487 Frankfurt am Main | Germany | www.matrix42.com

Disclaimer: I participate in this forum on a voluntary basis. Views expressed are not necessarily those of Matrix42 or of the support team.

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ctearney
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Re: Problem with inventory agent

Post by ctearney » 09. Dec 2016, 18:09

Do you have a reoccurring distribution set for the Inventory package or are you just relying on Inventory being triggered at login via the "startup" action?

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ctearney
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Re: Problem with inventory agent

Post by ctearney » 20. Dec 2016, 19:52

Did you get your question/issue taken care of Marco?

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