Back-End Task not working after HotFix

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ctearney
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Location: Dallas, Texas
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Back-End Task not working after HotFix

Post by ctearney » 30. Dec 2021, 16:38

After applying the recommended Empirum V21 Update 2 hotfix (Matrix42_Empirum_Hotfix_Installer_21.0.2_23.12.2021) the Back-End Task service no longer processes tasks in the queue. We noticed this following the import of the latest WinPE build and after an hour it would not process thru. Anyone else experience this after applying the hotfix?

User avatar
ctearney
Posts: 226
Joined: 21. Feb 2014, 04:14
Location: Dallas, Texas
Contact:

Re: Back-End Task not working after HotFix

Post by ctearney » 30. Dec 2021, 16:58

corrected issue. The services for activation and the back-end activation task queues were using a "local system" to run the service as. Changed this to our domain service account and after restarting the services the back-end tasks picked back up adn began processing.

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