PE Agent error

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Mike83
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Joined: 20. Apr 2018, 14:12
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PE Agent error

Post by Mike83 » 12. Jan 2022, 09:05

Morgen zusammen,

wir haben derzeit das Phänomen das Installation immer wieder in einen Fehler laufen.
Leider ist der Fehler sporadisch..

Die Installation läuft beim PreOS Package "EmpirumAgentSetup 2.7" in den Fehler.

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12.01.2022 08:32:21	Domian	Rechner Benutzer	EmpirumAgentSetup 2.7	2.7	0	Install	Failure	
Das PXE-Log zeigt nur einen PE Agent Error.

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12.01.2022 08:33:19	[PEAgent] [Windows] PE Agent error, rebooting client in 300 seconds.
12.01.2022 08:32:21	[PEAgent] [Windows] PreOS Package execution failure. Rebooting client in 300 seconds.
12.01.2022 08:32:06	[PEAgent] [Windows] Executing Setup: C:\UAF\User\Setup64.exe, C:\UAF\Packages\Matrix42\UEM Agent Windows\2108.1.2\Install\Setup.inf, /S0 /X8 /BC:\UAF\User\SetupExe.debug /EC:\UAF\User\SetupExe.log
12.01.2022 08:32:06	[PEAgent] [Windows] Installing Empirum Agent package ...
12.01.2022 08:32:06	[PEAgent] [Windows] Copying Empirum Agent - done
12.01.2022 08:31:55	[PEAgent] [Windows] Copying Empirum Agent to target folder..: C:\UAF\Packages\Matrix42\UEM Agent Windows\2108.1.2\
12.01.2022 08:31:55	[PEAgent] [Windows] Copying Empirum Agent from source folder: \\Server\Configurator$\Packages\Matrix42\UEM Agent Windows\2108.1.2
12.01.2022 08:31:55	[PEAgent] [Windows] Copying Empirum Agent package folder....: UEM Agent Windows\2108.1.2
12.01.2022 08:31:44	[PEAgent] [Windows] Start to execute Matrix42\OsPackages\EmpirumAgentSetup\2.7 package.
12.01.2022 08:31:40	[PEAgent] [Windows] Finished execution of Matrix42\OsPackages\DomainJoin\1.10 package.
Und leider gibt mir jetzt das Matrix42.Platform.Service.Host-Windwos Log auch nicht viel Infos :(

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2022-01-12 08:32:10.038 [Information] [ConnectionManager.RunExtension] I am running ...
2022-01-12 08:32:17.804 [Information] [ConfiguratorService.LogNewUpdatedValues] [ConfiguratorDebug] New or updated value for Matrix42.Platform.Service.Host.Source.Server: reg://HKLM/Software/Matrix42/Platform/Service/Host/Server, Server
2022-01-12 08:32:17.804 [Information] [ConfiguratorService.LogNewUpdatedValues] [ConfiguratorDebug] New or updated value for Matrix42.Platform.Service.Host.Source.Agent: agentconfiguration://C:\Program Files\Matrix42\Universal Agent Framework\AgentConfig.xml
2022-01-12 08:32:17.804 [Information] [RegAdapter.OnRegistryKeyChange] Registry key change event for HKEY_LOCAL_MACHINE\Software\Matrix42\Platform\Service\Host\Configuration
2022-01-12 08:32:17.804 [Information] [ConfiguratorService.LogNewUpdatedValues] [ConfiguratorDebug] New or updated value for Matrix42.Platform.Service.Host.Source.Server: reg://HKLM/Software/Matrix42/Platform/Service/Host/Server, Server
2022-01-12 08:32:17.804 [Information] [ConfiguratorService.LogNewUpdatedValues] [ConfiguratorDebug] New or updated value for Matrix42.Platform.Service.Host.Source.Agent: agentconfiguration://C:\Program Files\Matrix42\Universal Agent Framework\AgentConfig.xml
2022-01-12 08:32:17.804 [Information] [RegAdapter.OnRegistryKeyChange] Registry key change event for HKEY_LOCAL_MACHINE\Software\Matrix42\Platform\Service\Host\Configuration
2022-01-12 08:32:19.991 [Information] [PowerShellExecutor.WaitForExitOrTimeout] Powershell process is finished.
2022-01-12 08:32:19.991 [Information] [PowerShellExecutor.ExecutePowerShellScript] Finished PowerShell process.
2022-01-12 08:32:19.991 [Information] [PowerShellExecutor.ExecutePowerShellScript] Exit code = 1
2022-01-12 08:32:19.991 [Warning] [PeAgent.ProcessOsPackageExecution] Error at installing package Matrix42\OsPackages\EmpirumAgentSetup\2.7: 
2022-01-12 08:32:21.023 [Information] [SwDepotLogWriter.Write] Writing SwDepot log [Matrix42\OsPackages\EmpirumAgentSetup\2.7; Install; Failure]
Kennt jemand das Problem ?
WinPe ist aktuell, das EmpirumSystem läuft noch auf 21.0.0 und bekommt jetzt die Tage das Update wollte nur evtl. das Problem schon vorab lösen prüfen eingrenzen.

Danke und Gruß

Mike

chreschi
Posts: 81
Joined: 22. Sep 2008, 11:17
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Re: PE Agent error

Post by chreschi » 10. Jun 2022, 11:44

Gibt es hier für eine Lösung. Ich habe hier das gleiche Problem.
Genau die gleichen einträge im PXE Log.

Für eine Rückmeldung wäre ich sehr dankbar.

NKurzweg
Posts: 237
Joined: 06. Feb 2007, 09:15
Contact:

Re: PE Agent error

Post by NKurzweg » 28. Dec 2022, 10:37

Hallo zusammen,

ich habe sporadisch ebenfalls dieses Problem bei manchen Clients und auch schon das WinPe neu erstellt.
Bei der Installation erhalte ich ebenfalls den Fehler:
27.12.2022 05:35:24 SOZIALES A510WWS1297 SOZIALES.DEZ\51.IT.EMP2 EmpirumAgentSetup 2.7 2.7 0 Install Failure

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...
27.12.2022 05:58:59	SOZIALES	A510WWS1297	SYSTEM	Mozilla Firefox 102.6 ESR	102	6	Install	Success	
27.12.2022 05:56:47	SOZIALES	A510WWS1297	SYSTEM	Microsoft Edge + Webview2Runtime (x64)	80.0	0	Install	Success	
27.12.2022 05:55:15	SOZIALES	A510WWS1297	SYSTEM	Microsoft BGInfo 4.25 (x64)	4.25	0	Install	Success	
27.12.2022 05:53:02	SOZIALES	A510WWS1297	SYSTEM	CiscoSystems Webex 42.4 (x64)	42.4	1	Install	Success	
27.12.2022 05:52:08	SOZIALES	A510WWS1297	SYSTEM	Adobe Reader DC 2022.003.20282 (x86 und x64)	1.0	15	Install	Success	
27.12.2022 05:51:01	SOZIALES	A510WWS1297	SYSTEM	7Zip 22.0 (x64)	22.0	0	Install	Success	
27.12.2022 05:50:23	SOZIALES	A510WWS1297	SYSTEM	Microsoft Office 2016 Professional Plus (x86)	16.0	0	Install	Success	
27.12.2022 05:44:32	SOZIALES	A510WWS1297	SYSTEM	Microsoft C++Runtime 14.32	14.32	0	Install	Success	
27.12.2022 05:43:52	SOZIALES	A510WWS1297	SYSTEM	OS-Anpassung_WIN10	1.0	1	Install	Success	
27.12.2022 05:35:24	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	EmpirumAgentSetup 2.7	2.7	0	Install	Failure	
27.12.2022 05:35:20	SOZIALES	A510WWS1297	A510WWS1297$	Matrix42 UEM Agent Windows 2210.1.2 Standard Feature Release	2210.1.2	0	Install	Success	
27.12.2022 05:34:35	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	DomainJoin 1.11	1.11	0	Install	Success	
27.12.2022 05:34:21	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	PxeOffAndReboot 1.2	1.2	0	Install	Success	
27.12.2022 05:29:51	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	WindowsInstallation 5.10	5.10	0	Install	Success	
27.12.2022 05:20:06	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	DriverIntegration 2.18	2.18	0	Install	Success	
27.12.2022 05:18:42	SOZIALES	A510WWS1297	SOZIALES.DEZ\51.IT.EMP2	DiskPartitioning 3.22	3.22	0	Install	Success	

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27.12.2022 05:40:24	[PEAgent] [Windows] Rebooting client...
27.12.2022 05:35:24	[PEAgent] [Windows] PreOS Package execution failure. Rebooting client in 300 seconds.
27.12.2022 05:35:22	[PEAgent] [Windows] Setup.exe call finished successfully.
27.12.2022 05:35:22	[PEAgent] [Windows] Setup.exe call finished within timeout.
27.12.2022 05:35:08	[PEAgent] [Windows] Executing Setup: C:\UAF\User\Setup64.exe, C:\UAF\Packages\Matrix42\UEM Agent Windows\2210.1.2\Install\Setup.inf, /S0 /X8 /BC:\UAF\User\SetupExe.debug /EC:\UAF\User\SetupExe.log
27.12.2022 05:35:08	[PEAgent] [Windows] Installing Empirum Agent package ...
27.12.2022 05:35:08	[PEAgent] [Windows] Copying Empirum Agent - done
27.12.2022 05:34:42	[PEAgent] [Windows] Copying Empirum Agent to target folder..: C:\UAF\Packages\Matrix42\UEM Agent Windows\2210.1.2\
27.12.2022 05:34:42	[PEAgent] [Windows] Copying Empirum Agent from source folder: \\A510WSW0001.soziales.dez\Configurator$\Packages\Matrix42\UEM Agent Windows\2210.1.2
27.12.2022 05:34:42	[PEAgent] [Windows] Copying Empirum Agent package folder....: UEM Agent Windows\2210.1.2
27.12.2022 05:34:38	[PEAgent] [Windows] Start to execute Matrix42\OsPackages\EmpirumAgentSetup\2.7 package.
27.12.2022 05:34:34	[PEAgent] [Windows] Finished execution of Matrix42\OsPackages\DomainJoin\1.11 package.
27.12.2022 05:34:33	[PEAgent] [Windows] The computer is already in the Empirum defined OU - nothing to do.
27.12.2022 05:34:33	[PEAgent] [Windows] Moving computer to OU: OU=51Workstation_Win10_21H2,OU=51,DC=soziales,DC=dez
27.12.2022 05:34:24	[PEAgent] [Windows] Start to execute Matrix42\OsPackages\DomainJoin\1.11 package.
27.12.2022 05:30:07	[PEAgent] [WinPE] Rebooting client...
27.12.2022 05:30:07	[PEAgent] [WinPE] PreOS Package execution stop. Rebooting client in 0 seconds.
27.12.2022 05:30:04	[PEAgent] [WinPE] Finished execution of Matrix42\OsPackages\PxeOffAndReboot\1.2 package.
27.12.2022 05:29:54	[PEAgent] [WinPE] Start to execute Matrix42\OsPackages\PxeOffAndReboot\1.2 package.
27.12.2022 05:29:50	[PEAgent] [WinPE] Finished execution of Matrix42\OsPackages\WindowsInstallation\5.10 package.
27.12.2022 05:20:17	[PEAgent] [WinPE] Using image file \\A510WSW0001.soziales.dez\EmpInst$\Sys\win10\x64\pro\0_8496b330-259b-4a49-8b76-4b3ed954c7f5\de-DE\VISTADVD\sources\install.wim.
27.12.2022 05:20:15	[PEAgent] [WinPE] Using default unattend.xml template.
27.12.2022 05:20:09	[PEAgent] [WinPE] Start to execute Matrix42\OsPackages\WindowsInstallation\5.10 package.
27.12.2022 05:20:05	[PEAgent] [WinPE] Finished execution of Matrix42\OsPackages\DriverIntegration\2.18 package.
27.12.2022 05:20:02	[PEAgent] [WinPE] Using the drivers: 'Optiplex9020.zip' for vendor 'Dell Inc.' and model 'OptiPlex 9020'.
27.12.2022 05:18:51	[PEAgent] [WinPE] Using OS specific driver assigment for vendor 'Dell Inc.' and model 'OptiPlex 9020'.
27.12.2022 05:18:45	[PEAgent] [WinPE] Start to execute Matrix42\OsPackages\DriverIntegration\2.18 package.
27.12.2022 05:18:41	[PEAgent] [WinPE] Finished execution of Matrix42\OsPackages\DiskPartitioning\3.22 package.
27.12.2022 05:18:39	[PEAgent] [WinPE] Hard disk formatting/partitioning successful.
27.12.2022 05:18:39	[PEAgent] [WinPE] Disk:0 part:1 size:119GB filesystem:NTFS label:Windows
27.12.2022 05:18:39	[PEAgent] [WinPE] Disk:0 DiskSize:119GB Model:SAMSUNG SSD PM851 2.5 7mm 128GB PartStyle:MBR BusType:SATA MediaType:SSD
27.12.2022 05:18:39	[PEAgent] [WinPE] Disk status after DiskPartitioning:
27.12.2022 05:18:30	[PEAgent] [WinPE] Disk:0 part:1 size:119GB filesystem:NTFS label:Windows
27.12.2022 05:18:29	[PEAgent] [WinPE] Disk:0 DiskSize:119GB Model:SAMSUNG SSD PM851 2.5 7mm 128GB PartStyle:MBR BusType:SATA MediaType:SSD
27.12.2022 05:18:29	[PEAgent] [WinPE] Disk status before DiskPartitioning:
27.12.2022 05:18:21	[PEAgent] [WinPE] Start to execute Matrix42\OsPackages\DiskPartitioning\3.22 package.
27.12.2022 05:18:17	[PEAgent] [WinPE] Finished execution of Matrix42\OsPackages\BiosUpdateTemplate\2.3 package.
27.12.2022 05:18:14	[PEAgent] [WinPE] No BIOS update is required or no matching BIOS update executable has been found.
27.12.2022 05:18:14	[PEAgent] [WinPE] BIOS update executable for Optiplex 9020 to BIOS version A25 has finished.
27.12.2022 05:18:14	[PEAgent] [WinPE] BIOS update executable \\A510WSW0001.soziales.dez\Configurator$\Packages\Matrix42\OsPackages\BiosUpdateTemplate\2.3\BiosUpdateExecutables\O9020A25.exe has finished. Check client's log folder.
27.12.2022 05:18:11	[PEAgent] [WinPE] Starting BIOS update executable \\A510WSW0001.soziales.dez\Configurator$\Packages\Matrix42\OsPackages\BiosUpdateTemplate\2.3\BiosUpdateExecutables\O9020A25.exe
27.12.2022 05:18:11	[PEAgent] [WinPE] Starting BIOS update for Optiplex 9020 to BIOS version A25.
27.12.2022 05:18:07	[PEAgent] [WinPE] Start to execute Matrix42\OsPackages\BiosUpdateTemplate\2.3 package.
Gibt s hierzu eine Lösung?

Empirum V21.03
Empirum V21
Version 21.0.3.62167
DB-Version 21.03

NKurzweg
Posts: 237
Joined: 06. Feb 2007, 09:15
Contact:

Re: PE Agent error

Post by NKurzweg » 28. Dec 2022, 11:15

Ergänzend dazu erhalte ich ab und an die Meldung
28.12.2022 11:10:19 SOZIALES A510WWS1297 CertificateUsed DiskPartitioning 3.22 3.22 0 Install Failure Die Datei

28.12.2022 11:10:19 [PEAgent] [Windows] PE Agent error, rebooting client in 300 seconds.
Empirum V21
Version 21.0.3.62167
DB-Version 21.03

NKurzweg
Posts: 237
Joined: 06. Feb 2007, 09:15
Contact:

Re: PE Agent error

Post by NKurzweg » 29. Dec 2022, 12:28

Hallo zusammen,

wenn ich einen Rechner aus Empirum lösche und neu qualifiziere funktioniert die Neuinstallation dann ohne Probleme.
Empirum V21
Version 21.0.3.62167
DB-Version 21.03

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