Making Comments on Submitted Orders
Making Comments on Submitted Orders
Currently when a client submits and Order via the Self Service Portal they can check the status of the request (approval, provisioning, acceptance, etc) but are not able to make any comments on the Order. The only comments a client may enter into the Order is in the "Order Comments" field when are preparing the Order and prior to submitting it. Is this a correct understanding, and if so, are there any plans to implement a feature that would allow a client to comment on their submitted Order?
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Re: Making Comments on Submitted Orders
Correct.
AFAIK there are no plans to add this - please create an entry in our ideas portal (ideas.matrix42.com) so customers can vote for the idea.
If it´s important for you, this can probably be configured with the Solution Builder.
AFAIK there are no plans to add this - please create an entry in our ideas portal (ideas.matrix42.com) so customers can vote for the idea.
If it´s important for you, this can probably be configured with the Solution Builder.
Hendrik Ambrosius / Senior Presales Consultant
Mobile: +49 172 408 4447 | hendrik.ambrosius@matrix42.com
Matrix42 GmbH | Elbinger Straße 7 | 60487 Frankfurt am Main | Germany | www.matrix42.com
Disclaimer: I participate in this forum on a voluntary basis. Views expressed are not necessarily those of Matrix42 or of the support team.
Mobile: +49 172 408 4447 | hendrik.ambrosius@matrix42.com
Matrix42 GmbH | Elbinger Straße 7 | 60487 Frankfurt am Main | Germany | www.matrix42.com
Disclaimer: I participate in this forum on a voluntary basis. Views expressed are not necessarily those of Matrix42 or of the support team.
Re: Making Comments on Submitted Orders
Thanks Hendrik, I will place a post in the Ideas portal and take a look at the solution builder to see if we can do something with it as well. Did not think of the later...
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