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von ctearney
19. Jan 2021, 15:58
Forum: Miscellaneous
Thema: OSX Agent
Antworten: 2
Zugriffe: 88

Re: OSX Agent

Hi, here is the current link to the manuals: https://helpfiles.matrix42-web.de/2020_EN/M42_WebDocu.htm#WM/Manuals/SWM_MAC_OS_Sw_Vert.htm?TocPath=Unified%2520Endpoint%2520Management%257CManuals%257C-%2520Software%2520Management%257C_____4 There are two PDF files linked with the information you are l...
von ctearney
07. Jan 2021, 15:02
Forum: Miscellaneous
Thema: OSX Agent
Antworten: 2
Zugriffe: 88

OSX Agent

I am trying to find the current documentation on the OSX agent for Empirum but have not had any luck locating it in the Self Service or the older Empirum online manual areas. If someone knows where you can find this could you post a link to it please?
von ctearney
30. Dez 2020, 17:20
Forum: Packaging
Thema: Oracle 18c
Antworten: 6
Zugriffe: 125

Re: Oracle 18c

Here is what I did to get it to work (at least consecutively 3 times :D ). It appears that Oracle 18c does not like to run the installer from within the local %SRC% directory likely due to UAC being enabled but 11g and 12g do not have the issue. The more interesting part is that Oracle 18c uses the ...
von ctearney
29. Dez 2020, 23:23
Forum: Packaging
Thema: Oracle 18c
Antworten: 6
Zugriffe: 125

Re: Oracle 18c

A no go on the CallRunAs option. Receive an error 1008! in the logs. I suspect this is due to UAC being enabled on our systems. CallRunAs /U:<User Account> /P:<Password> "<Program Name>" <Program Parameter>] Runs the specified program under the specified user account. If the profile of the specified...
von ctearney
29. Dez 2020, 19:54
Forum: Packaging
Thema: Oracle 18c
Antworten: 6
Zugriffe: 125

Re: Oracle 18c

Hendrik_Ambrosius hat geschrieben:
29. Dez 2020, 18:27
Maybe the response file used refers to network links or drive letters the local system account does not have access to?
Did you try a CALLRUNAS with a normal user?
I have not tried that but will and let you know what I see.
von ctearney
29. Dez 2020, 18:16
Forum: Packaging
Thema: Oracle 18c
Antworten: 6
Zugriffe: 125

Oracle 18c

Has anyone packaged into Empirum an Oracle 18c installation? I ask as we are coming across a similar issue with it as we saw with the Oracle 12c package, unfortunately the solution is not as readily available as before. The problem is that the installation via Empirum fails (no error code just says ...
von ctearney
18. Sep 2020, 22:34
Forum: Silverback by Matrix42
Thema: Mobile Device Remote Control
Antworten: 1
Zugriffe: 429

Mobile Device Remote Control

Are there any plans for Silverback to include a remote control feature for iOS and Android devices? We are currently looking at third party solutions such as DameWare or TeamViewer as an alternative if Matrix42 doesn't plan on implementing a solution.
von ctearney
20. Aug 2020, 21:20
Forum: User Services
Thema: Workflow Studio under 10.0.1
Antworten: 1
Zugriffe: 322

Re: Workflow Studio under 10.0.1

had to install the chrome extension (works with Edge)

https://chrome.google.com/webstore/deta ... mb/related
von ctearney
20. Aug 2020, 21:12
Forum: User Services
Thema: Workflow Studio under 10.0.1
Antworten: 1
Zugriffe: 322

Workflow Studio under 10.0.1

Is workflow studio supposed to work with the new Edge and Chrome under v 10 Update 1 or are we expected to continue using IE 11 for this feature?
von ctearney
27. Jul 2020, 17:36
Forum: Service Catalog
Thema: Compliance Rule - Custom
Antworten: 3
Zugriffe: 675

Re: Compliance Rule - Custom

Sorry, meant to post back that I got the answer. The issue is that I could not use orders to reference the service/s being requested, instead I needed to reference the service booking data. So I basically had the same compliance rule that I had previously created but instead of looking to "order req...
von ctearney
16. Jul 2020, 15:04
Forum: OS-Installer
Thema: DB Connection FAILED!
Antworten: 1
Zugriffe: 413

Re: DB Connection FAILED!

i am assuming that you are using a service account for your imaging process and PXE connection? Have you checked the account being used to see if it is locked out? Our service account gets locked occasionally and causes a similar issue.
von ctearney
15. Jul 2020, 15:49
Forum: Service Catalog
Thema: Compliance Rule - Custom
Antworten: 3
Zugriffe: 675

Re: Compliance Rule - Custom

I tried another approach by referencing the Order Config item (shown below) but this did not work either. Configuration Item Order Request Conditions Condition Type Object Creation Conditions Service Equals SRV00908 - Offboarding - Consultant Processing Processing Mode Single Processing [Only Last C...
von ctearney
13. Jul 2020, 23:18
Forum: Service Catalog
Thema: Compliance Rule - Custom
Antworten: 3
Zugriffe: 675

Compliance Rule - Custom

I am trying to write a compliance rule which sends a custom email descriptor whenever a particular Service is being requested. I have used the existing Compliance Rule of "Inform Deciders of New Approvals" as a template but when I add my condition of "Service Equals -SRV0000123 Name of the Service" ...
von ctearney
15. Jun 2020, 16:18
Forum: Service Catalog
Thema: Workflow Studio
Antworten: 1
Zugriffe: 428

Re: Workflow Studio

ran the following in an elevated CMD prompt.
Setspn -S http / %insert external URL here% %insert your servername here%

Might have been helpful if this was added to the external URL documentation :-)
von ctearney
11. Jun 2020, 16:52
Forum: Service Catalog
Thema: Workflow Studio
Antworten: 1
Zugriffe: 428

Workflow Studio

After implementing the External URL changes as outlined in the "How_to_Set_up_External_Hostname_for_UUX" guide we have found that WorkFlow Studio generates an "Internal Server Error" when launched. We have confirmed that W/S works in our other environments that have not been adjusted to use the Exte...

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