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von ctearney
21. Feb 2019, 15:19
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

**Update: So I loaded WinPE 1.4.14 but it did not fix the problem. It did however, change the error message in the log so we are not getting a bad call argument: Exception calling "Put" with "0" argument(s): "Not supported ". 21.02.2019 07:57:06 [PEAgent] [Windows] Exception calling "Put" with "0" a...
von ctearney
20. Feb 2019, 14:30
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

I am sorry to hear you are also having the problem but I glad that I am not the only one. I have opened a ticket with support on this and will post back here what I find out. **as a side note, I can use the EPE image process without issue on the same systems so as a work around that is what we are d...
von ctearney
20. Feb 2019, 00:19
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

So I was able to reimage 2 T470s and 1 P51 successfully but then I pulled two separate x260 devices from inventory and tried imaging it but both received the DiskPartitioning error. Under the UUID folder located at Empirum\EmpInst\Wizard\os\Auto there are no XML files yet on the server as the image ...
von ctearney
19. Feb 2019, 14:51
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

Here are the contents of the status xml "debug_L-X-107785.xml". I am going to image another group of systems to confirm my results from yesterday, hopefully all is the same :-). <?xml version="1.0" encoding="utf-8"?> <ComputerOsPackageStatusList xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi...
von ctearney
19. Feb 2019, 00:38
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

Rumpelstilzchen, I sent you the debug_Matrix42.Platform.Service.Host.log & debug_Matrix42.Platform.Service.Host_windows.log files via PM from a newly imaged Lenovo T470 that I did this afternoon. There is a twist now though, this time the laptop completed the WinPE image process successfully. I beli...
von ctearney
15. Feb 2019, 23:36
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

I have the log from a P51 which I was just informed is having the same problems. so 2 out of 12 devices have this issue with the DiskPart now. Logs look to be similar to the T470. I cant seem to attach a txt of the log file to the post so converted it a pdf which is attached.

Thanks!
von ctearney
15. Feb 2019, 22:54
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

The order is correct (I checked it a few times :D ). I do not know why but on the T470 the diskpart package runs twice, once at the beginning which is successful and then again after the WindowsInstall package completes. I was confused about this the same as you as to why it is running after Windows...
von ctearney
15. Feb 2019, 21:12
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

Thank you for the suggestion. I added that variable and gave it another try, unfortunately that did not fix it. I am going to look at the bios again to see if there is anything else I can try. 15.02.2019 14:05:24 [PEAgent] [Windows] PE Agent error, rebooting client in 300 seconds. 15.02.2019 14:05:2...
von ctearney
14. Feb 2019, 21:23
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

Well, the issue has returned and its not as simple as clearing a hidden partition this time. I included the log files below from UAF agent but the short of it is that the partition disk PreOS package is attempting to clear the drive letter on the primary partition with the OS after the Windows Insta...
von ctearney
04. Feb 2019, 21:24
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

Re: DiskPartitioning Failure

Figured out that a hidden partition was generated on the devices which the DiskPartioning package was having issue managing. Using DISKPART from a WinPE boot drive to remove all partitions allowed for the image process to go thru without issue. This is just odd that this started to occur as I had no...
von ctearney
01. Feb 2019, 21:05
Forum: OS-Installer
Thema: DiskPartitioning Failure
Antworten: 27
Zugriffe: 11365

DiskPartitioning Failure

On certain models we are seeing that the DiskPartitioning PreOS package is not able to completed. I have tried with version 3.8 & 3.9 and am seeing the same results but different error messages. I thought maybe the update WinPE package and preOS builds would resolve but they did not. Since it is onl...
von ctearney
01. Feb 2019, 14:36
Forum: Service Catalog
Thema: Empirum Connector
Antworten: 1
Zugriffe: 1392

Re: Empirum Connector

I figured this one out on my own but am not sure why this started occurring since we did not change any settings on the connector. The short of it is that there was a couple of systems within Empirum that had no inventory data. This caused the connector to fail. We had never had this issue before so...
von ctearney
31. Jan 2019, 15:47
Forum: Service Catalog
Thema: Empirum Connector
Antworten: 1
Zugriffe: 1392

Empirum Connector

Just putting this out here in case someone else is having or has seen this, our Empirum Connector has started throwing the below error when trying to import computer inventories. I have a ticket opened with support so let's see what they say? Service Store : 9.0.4 Empirum: 18.0.3 Start Import Step: ...
von ctearney
29. Jan 2019, 23:31
Forum: Service Catalog
Thema: Managing Available Assets & their Inventories
Antworten: 4
Zugriffe: 1045

Re: Managing Available Assets & their Inventories

The EPE still works and its very straight forward with that process so I am going to let the techs give it a try and get their feedback. In the end I need Service Store to update its object record for that device to show that no software is installed. I will go ahead an put an idea for this :D Thank...
von ctearney
29. Jan 2019, 15:09
Forum: Service Catalog
Thema: Managing Available Assets & their Inventories
Antworten: 4
Zugriffe: 1045

Re: Managing Available Assets & their Inventories

Thank you for the reply. I am going to test the EOL function in Empirum to see if we can make the process easy for the technicians to recover the assets. **Edit** Does the EOL function work with WinPE or only the EPE boot? If its only EPE at the moment are there plans to make the EOL function useabl...

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