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von ctearney
29. Nov 2018, 14:21
Forum: OS-Installer
Thema: Auto-Login not Happening
Antworten: 5
Zugriffe: 1503

Re: Auto-Login not Happening

Thanks for the reply. I am in the same frame of mind as you about it being a bug. I spent the better part of a morning going thru all my configurations for the EPE boot trying to capture what got reset but no luck. Seeing that the WinPE process is becoming the preferred support approach i am going t...
von ctearney
27. Nov 2018, 13:19
Forum: OS-Installer
Thema: Auto-Login not Happening
Antworten: 5
Zugriffe: 1503

Auto-Login not Happening

After the last two hotfixes the auto-login of the admin account during the imaging process has stopped working. The system receives and installs the operating system but the imaging process pauses at the login screen of Windows which is the last part of the imaging process where the agent should be ...
von ctearney
19. Nov 2018, 19:01
Forum: Service Catalog
Thema: Missing Action Buttons
Antworten: 2
Zugriffe: 1058

Re: Missing Action Buttons

adding another screenshot from the old interface as well. In the old 8.x interface the button to create a new configuration item is visible but greyed out. I have tried 3 different accounts (each admin level) with no luck.
von ctearney
19. Nov 2018, 15:51
Forum: Service Catalog
Thema: Missing Action Buttons
Antworten: 2
Zugriffe: 1058

Missing Action Buttons

is it possible to remove the Action Options at the top of a category? The option I am referring to is the one you see under "administration > Schema> Configuration items" where at the top of the middle column you should see "add configuration item" (see attached screenshot). In production the option...
von ctearney
19. Nov 2018, 14:15
Forum: Service Catalog
Thema: Order View not Visible for Approver
Antworten: 1
Zugriffe: 841

Re: Order View not Visible for Approver

the latest hotfix that was released this past week resolved this issue.
von ctearney
14. Nov 2018, 23:27
Forum: Service Catalog
Thema: Order View not Visible for Approver
Antworten: 1
Zugriffe: 841

Order View not Visible for Approver

Does anyone know which dialogue belongs to the Order Request Approval screen (see attached). What is happening is if a user submits a request in the self service portal they can see the diagram that shows the progress of the order along with all the details about the request. (i.e. order submitted, ...
von ctearney
06. Jul 2018, 23:14
Forum: Service Catalog
Thema: Warranty End Date - DB Table
Antworten: 2
Zugriffe: 1355

Re: Warranty End Date - DB Table

thank you!
von ctearney
05. Jul 2018, 23:04
Forum: Service Catalog
Thema: Warranty End Date - DB Table
Antworten: 2
Zugriffe: 1355

Warranty End Date - DB Table

does anyone know what database table the "Warranty End Date" filed is located under? I am trying to create a report that pulls this information for us but cant locate were in the DB it is stored.
von ctearney
06. Jun 2018, 16:10
Forum: OS Installer
Thema: Win10 FEature Upgrade Paket auf 1803?
Antworten: 1
Zugriffe: 1029

Re: Win10 FEature Upgrade Paket auf 1803?

I asked the same question here :) . Hopefully it will be released soon.

viewtopic.php?f=165&p=67313&sid=11f72cf ... c3b#p67313
von ctearney
31. Mai 2018, 17:48
Forum: Patch Management
Thema: Win10 1803 "Service Pack"
Antworten: 3
Zugriffe: 2527

Re: Win10 1803 "Service Pack"

Thanks for the reply. Unless I am missing something there is not a "feature upgrade" package for 1803 in the Marketplace though I see 1709 there and in Package Cloud. Also, with the new Patch Management client the feature upgrades were said to be made available via the standard PM process. I can con...
von ctearney
29. Mai 2018, 17:40
Forum: Patch Management
Thema: Win10 1803 "Service Pack"
Antworten: 3
Zugriffe: 2527

Re: Win10 1803 "Service Pack"

So how does one get the 1803 update for Empirum? With the new PM Client this should be capable of installing thru the PM Client correct? It appeared in our PM list for missing updates several weeks ago but the download type is set to manual and when you try to right click to download the option is g...
von ctearney
21. Mai 2018, 19:29
Forum: Patch Management
Thema: Win10 1803 "Service Pack"
Antworten: 3
Zugriffe: 2527

Win10 1803 "Service Pack"

We are getting ready to test the new 1803 update for Windows 10 and have our new image build created but are trying to stage the PM update as we'll need to use it to update existing clients. Unfortunatly the update appears in the PM list as available but it can not be downloaded. Is this because it ...
von ctearney
03. Mai 2018, 21:59
Forum: Silverback by Matrix42
Thema: iOS Enterprise App
Antworten: 1
Zugriffe: 1971

Re: iOS Enterprise App

One other item on the upload aspect of the Enterprise App. I hooked a test device up to XCode while I was trying to pull the Enterprise App from the App Portal and each time I try the system generates the below error. mdmd Attempting to perform MDM request: InstallApplication default 14:45:39.186998...
von ctearney
03. Mai 2018, 18:06
Forum: Silverback by Matrix42
Thema: iOS Enterprise App
Antworten: 1
Zugriffe: 1971

iOS Enterprise App

We have just started testing the use of in house Enterprise iOS app in Silverback and are having an issue with the installation. The app we are using can be side loaded from the IPA file thru iTunes onto the device without issue but we must go into Settings>General>Device Management to trust the dev...
von ctearney
26. Apr 2018, 18:36
Forum: Silverback by Matrix42
Thema: M42Mobile & OneDrive - Account does not Exist
Antworten: 1
Zugriffe: 1225

Re: M42Mobile & OneDrive - Account does not Exist

Heard back from support that this is a known issue and that the Devs are working on fixing.

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